Returns & Exchanges
At Benks, we stand behind the quality of our premium electronics accessories and offer a 30-day return policy for most items. If you are not completely satisfied with your purchase, we are here to help you facilitate a quick and easy return or exchange.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all screen protectors, cables, or accessories are included to qualify for a full refund.
- 3.Ship to Benks
Affix the provided shipping label to your package and drop it off at the designated carrier location to send it back to our inspection center.
- 4.Inspection and Refund
Once our technicians verify the condition of the returned hardware, your refund will be processed to your original payment method within 5-7 business days.